To send an email to
The Complaints Officer
about your concern or complaint, please complete the form below and click "Submit".
First Name
*
Middle Name
Last name
*
Contact
No
*
E-mail Address
*
Service Request (SR) No
This is the reference number that was provided to you when you called our Customer Contact Centre about your concern or complaint.
Account No
Customer Identification (CIF) No
or TRN No
Temporary Reference Number (TRN) - This is the reference number that was assigned to you if you have opened an account on-line.
In order to resolve your issue efficiently, it is very important that you provide the SR No. along with details of your concern or complaint. If you are an existing customer, please sure that you provide your Account No. If you have opened an account on-line, please provide your TRN No. Please Limit your message to 1,500 characters.# #If you are not an existing customer but you have a complaint, you may also complete this form
Remaining characters:
*
Mandatory
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